How Will I Know Whenthe Wax Traps Need To Be Changed
If your hearing aid is dead despite using a new battery, orif your hearing aid sounds weak even though your volume is turned up, it mightbe time to change your wax guard. Take a good look at the wax trap on yourhearing aid . See if you can tell if the wax trap is plugged up with wax. Most waxtraps have several holes in the bottom that can be seen with good vision. Ifthe holes in the wax trap are blocked, then you know it is time to change thewax trap.
Phonak And Unitron Thin Tubes
£5.95
Phonak and Unitron Thin Tube £5.95. When you select to purchase a left and a right tube at the same time a reduced price of £8.95 is available.
Phonak CROS Tube £8.95 each Please ask us if you need a CROS tube.
This listing is for a thin tube and NOT for a hearing aid.
Please note we only ship to UK postal addresses and no longer ship outside of the UK.
Phonak and Unitron have four versions of thin tubes. For all thin tube fittings previous to Phonak Spice / Unitron Era range we have Phonak Slim Tubes / Unitron Moda that have a screw fitting , and Phonak Micro Tubes / Unitron Moda II that are a pop fit. Image of Micro Tube below.
Newer Phonak and Unitron hearing aids from approximately 2011 onwards through to use the HE thin tubes which have an external screw fitting. Image of HE tube below.
The newest Phonak and Unitron hearing aids use the SDS4 thin tubes with an internal screw fitting .
All Phonak tubes sizes are available as 0, 1, 2, 3 and SDS4 tubes are also available in size 00.
If unsure what type of tube to choose please contact us with your specific model of hearing aid for advice before placing your order. This information is printed on the inside spine of the hearing aid.
Please make sure you are confident which size and type of tube you are ordering as we cant accept tubes back that have been used due to hygiene considerations.
- Rated 0 out of 5£1.75
- Rated 0 out of 5£22.95
- Rated 0 out of 5£1.75
- Rated 0 out of 5£9.95
When Should I Replacethe Domes
Hearing aid domes, whether open or closed, should be changedevery few months. Some hearing care professionals may recommend dome changes every1-2 months, while others may recommend a slightly longer period of time. Eitherway, domes need to be changed regularly in order for sound quality to remainclear.
All styles of domes, whether open, closed, or power, can becleaned in between changes with a small brush or wax pick provided by yourhearing care professional. Just use the brush regularly to remove wax anddebris from the end of the hearing aid.
To learn more about how to clean and change domes, see the Complete Guide to Cleaning a Hearing Aid Dome.
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Batteries: How To Change Them And How To Order Replacements
Your hearing aid battery is size 13. To change your battery, remove the orange sticker to reveal a smooth side on the battery with a cross indicating positive. The smooth side up with the cross is the correct way to insert the battery.
If you find you have to force the battery door closed, then the battery has been inserted the wrong way round.
Battery life
This will depend on the type of battery your hearing aids use, how frequently you use the hearing aid and the strength of your hearing aid. A size 13 battery usually lasts 10-14 days, although if you have the more powerful hearing aid it might last only 6-8 days. Your hearing aid will beep twice to alert you that the battery needs changing. The hearing aid will give you a final 4 beep warning that your batteries have expired.
Ordering replacement batteries
Please send a large letter stamped addressed envelope to our Haywards Heath or Worthing office.
Battery safety
- Batteries should not be put in the fire as they may explode.
- Do not recharge the batteries.
- Batteries must be stored in a cool, dry and safe place.
- Keep batteries out of reach of small children. They are shiny and might look interesting to eat. The same applies to animals.
- If anyone swallows a battery contact your GP or local hospital immediately.
- Do not expose your hearing aid batteries to extreme temperatures.
Slim Tube Refill Screw
- 1 Count
- C0B-L SIZE 0 LEFT
- Phonak recommends these, their original replacement parts brought to you from Hearing Aid Battery Club
- These tubes fit Certena, Excelia, Savia, Versata, and Naida Open Fit Hearing Aids.
- Audiologists recommend changing these hearing aid tubes every 6 months.
- The size is printed on the tiny end we recommend using a loupe and bright light to determine the correct type and size.
- Please review the Product Description before ordering, and contact us if you need assistance with ordering the proper size Slim Tube.
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How Do I Change The Wax Trap
All hearing aid manufacturers have different designs of waxtraps. Most wax traps have a stick or handle with a new replacement wax trap onit. The other side has a point on it that is used to take the old wax trap out.When the point is inserted into the old wax trap, it will connect. When youpull it out of the hearing aid, the old wax trap should be attached to it. Youcan then insert the new wax trap into the hearing aid.
To learn more about how to change wax traps, see the Illustrated Guide to ALL Hearing Aid Wax Traps.
Common Hearing Aid Problems You Can Fix Yourself
Hearing aids are remarkable devices however, like anything mechanical, they are prone to breakages. If you have one of the common problems with your hearing aid listed below, here are some simple remedies that you can perform on your own. Remember, though, that if youve tried to fix your hearing aid on your own and there are still issues, do not hesitate to visit your audiologist or hearing professional to help test both your hearing aid and your own hearing.
1. Hearing aid appears to be dead
One major cause of your hearing aid not working is if the battery is dead or only has a minimal life left. If your hearing aid stops working altogether, the first thing to do is to change the battery. Some hearing aid models are relatively small, as are their batteries. If you cant replace the battery yourself, ask someone with nimble fingers to replace the battery for you.
Another common reason that your hearing aid has stopped working is that the receiver tube may be blocked. Over time, ear wax can build up and accumulate in your receiver tube. While routine cleaning is essential to maintaining your hearing aid, even the best of intentions can get messed up. Do your best to remove any blockage from the hearing aid and give it a good cleaning. Most hearing aids come with a cleaning kit, so use this to maintain the integrity of your hearing aid.
2. Hearing aid isnt loud enough
3. Hearing aid performance is inconsistent
4. Hearing aid sounds distorted or unclear
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Answers To Your Questions
With your purchase you will receive two rechargeable hearing aids , one charging case, cleaning tools, assortment of domes, filters, a three year manufacturer warranty, and a two year loss & damage insurance .
You have thirty days to try these devices and determine whether they work for you.
If you wish to return them you are welcome to do so, no questions asked.
Want to switch to a different model? No problem. Contact us and we will explain the process.
These devices are really small and barely noticeable. However for further aesthetic purposes we recommend that you try to match the colour of the hearing aids to the colour of your hair or skin tone.
You will receive a three year repair warranty and a two year loss and damage warranty with a deductible of $300 CAD.
You are covered under the loss & damage insurance policy for two years. There is a deductible of $385 CAD for each device, and it is honored only once for each ear.
It depends on your insurance policy and coverage. Please contact your insurance company for more details.
Hearing aids have to be paid in full, after which you will receive an invoice showing full payment and a zero balance. This is what you must submit to your insurance company.
We have fit these devices to plenty of non-tech clients. You do not need to be tech-savvy to get the most out of these devices.
Also Keep Your Ears Clean
In addition to keeping the hearing devices themselves clean, its important for you to keep your ears clean, too. Keeping the devices and ears free of debris can lessen the need for frequent hearing aid repairs. Earwax is a completely natural and necessary secretion of the ears, but it can cause trouble if it becomes lodged in ports or crevices of the hearing aids. To keep earwax to a minimum, clean ears with a washcloth daily.
If you suspect your amount of wax is out of the normal range or your hearing devices are becoming clogged on a consistent basis, reach out to your hearing healthcare professional for additional tips or options.
Keep in mind its not safe to insert cotton swabs or anything sharp in your ears to clean them. Using these items could push the earwax deeper into the ear or puncture the eardrum.
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How To Properly Clean And Care For Your In
Your hearing care professional will give you detailed information on how to clean your hearing aids and can recommend to you the Phonak Cleaning and Care Line products.
- Water and solvents can damage the sensitive electronic components. After removing them, wipe the hearing aids with a soft, dry cloth.
- Every day check your hearing aid and earpiece for earwax or moisture deposits and clean if necessary. Use a special brush for this purpose. Always clean the hearing aids from top to bottom to prevent earwax or dust particles from getting inside the hearing aids
- If the volume of a hearing aid decreases, the earwax filter may be blocked. Either replace the earwax filter or consult with your hearing care professional.
Important for In-the-ear hearing aids
Because the electronics of an In-the-Ear aid are built into the earpiece , these aids are particularly prone to damage due to earwax, moisture, and dirt.
How To Get Started With Phonak
If youre new to hearing aids, using Phonaks free online hearing test is one place to start. Based on that evaluation, you can determine whether or not you wish to find an audiologist or hearing professional that sells Phonak products.
Theres a find a provider tool and interactive map you can use on the Phonak website to identify providers in your zip code.
Phonak recommends always making an in-person appointment with one of their professionals. There are online sellers of Phonak hearing aids, but not all of them may be authorized to sell these products through the manufacturer.
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Let Us Help Take Care Of Your Earmolds
Seasonal visits are recommended for your hearing devices. During these visits, not only are your hearing aids and earmolds thoroughly cleaned and examined, but we will also check the fit of the earmolds.
Keep an eye on your molds. If you notice any ripping, tearing, discoloration, cracking, feedback, or they fit loose it may be time to discuss new earmolds with your hearing healthcare professional.
To speak to a team member about your hearing devices, request a callback here, and we will be in touch shortly.
Have a wonderful day!
Care Tips For Hearing Aids
Clean your hearing aids regularly to keepthem working reliably.
- Get the proper tools: A wax pick and brush are indispensable tools for at-home cleaning. Earwax can accumulate in the opening at the end of a hearing aid where the sound comes out causing muffled sound or feedback . Left long enough, it can damage the receiver. Use the pick and brush to gently clear wax away.
- Establish good habits: Always wash your hands well before cleaning your hearing aids. Leave hearing aids out during your hygiene routine. Shower and wash your face and hair without your hearing aids in so water and soap cant damage them. Put your aids in after you apply hair products like sprays or gels.
- Clean your device at the end of the day: Cleaning your hearing aids before bedtime gives them several hours to air out before you will put them in again. Avoid wipes with chemicals or alcohol when cleaning hearing aids as they could damage the devices.
- Avoid extreme heat or cold: If the temperature is below freezing and you take your hearing aids out of your ears to shovel the driveway, leave them inside the house instead of stashing them in your coat pocket. Likewise, if you take your hearing aids out to jump in the pool on the hottest day of the summer, take them inside the house instead of leaving them on a poolside table.
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Common Hearing Aid Problems
The most common hearing aid problems are no sound produced, decreased volume and sound quality, distorted sound quality, and whistling or feedback sounds. Learning how to detect these issues and developing a habit for regularly checking if your hearing aids are working correctly allows you to troubleshoot them quickly, or ask a hearing aid practitioner right away:
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If Your Hearing Aid Stops Working
While it may seem obvious, the first step to take if your hearing aid is not working is to check that its on! Once youve established that your hearing aid has a working battery, check to make sure the battery is inserted correctly and that your hearing aid turns on when the battery door is shut.
If youre not sure whether the battery is charged or not, try a new battery and see if you hear a chime when the battery door shuts. Changing the battery is one of the easiest methods of hearing aid repair. If youre sure that the hearing aid is on and the battery is working properly, checked the tubing and the earmold to make sure there is no wax or moisture clogging up your hearing aid.
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Hearing Aid Tubes And Domes
For many years Precise Hearing has become a trusted source of hearing aid parts such as tubes and domes for most major hearing aid manufacturers. We supply hearing aid tubes and domes for older models as well as new. In addition, We also carry other hearing aid accessories as well.
Many brands use the same hearing aid tubes and domes so dont get confused if your hearing aid is from one manufacturer and the tube/dome combination that fits it is from a different manufacturer. This is not an uncommon occurrence. We have listed many of the hearing aid Tubes and Domes that Precise Hearing carries and listed specific model compatibilities as well. You can use this list in a couple of different ways.
NOTE: Links on this page will take you to the product page that displays the Tube you are searching for. In order to find the compatible Dome, just click on the Related Products TAB on each Tube Product Page.
Hearing Aids Manufacturers*
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Hearing Aid Maintenance: Cleaning And Retubing
Hearing aids need regular maintenance to ensure they continue to work well. We recommend cleaning your hearing aids with a wipe after you remove them at the end of the day.
Ear wax is an important lubricant to the ears but it can also block the hearing aid tubes resulting in a weaker or distorted sound. We recommend cleaning your hearing aid using a red cleaning wire if you suspect a blocked tube. Blocked tubes are the most common reason hearing aids stop working as well as they used to. Please order new cleaning wires by sending us a stamped addressed envelope and we will post you back supplies.
Ordering replacement tubes:
If the cleaning wire has not unblocked your tubes, send us a SAE and we will post replacement tubes out to you. We recommend getting new tubes on an as needed basis, but as a general rule it is a good idea to get your tubes changed every 6 months.
How to replace a tube
Pull the old tube out, and push the new one in. We recommend replacing one tube at a time, so the left and right tubes do not get mixed up. Do not remove the dome to clean it as it will weaken the connection to the tube, which may cause it to detach in your ear. If a dome does get stuck in your ear, visit your local minor injury unit or GP for safe removal.
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Maintenance Checks You Can Do Yourself
If after these checks are completed, your hearing aid is still not working, the best thing to do is seek advice from your hearing care provider by phone or by email. They may need to send your hearing aid in for repair and will be able to guide you on the best and safest way to get your device to them during these times of social distancing.